Solutions for every field service vertical

Same platform, different configurations. Formict adapts to your industry's unique constraints.

HVAC & Plumbing

Optimize technician routes across service areas. Handle emergency dispatching, equipment tracking, and compliance forms in one platform.

Challenges

  • Unpredictable service durations and emergency calls
  • Equipment and parts inventory tracking
  • Compliance documentation and inspection reports
  • Balancing scheduled maintenance with reactive work

How Formict helps

  • Soft time windows accommodate variable job durations
  • Custom forms for inspection checklists and compliance
  • Skill-based routing matches technicians to job requirements
  • Real-time GPS tracking for dispatch coordination

Delivery & Logistics

Multi-depot vehicle routing with capacity constraints. Minimize delivery costs while respecting time windows and vehicle limits.

Challenges

  • Multi-stop routes with tight time windows
  • Mixed fleet with different capacities
  • Proof of delivery and signature capture
  • Balancing speed with fuel costs

How Formict helps

  • Multi-dimensional capacity (weight, volume, items)
  • 5 optimization goals including minimize cost
  • Pickup & delivery pairing with precedence constraints
  • Mobile proof of delivery with photo and signature

Cleaning & Maintenance

Schedule and route cleaning crews efficiently. Track attendance, manage recurring jobs, and collect quality reports.

Challenges

  • Recurring schedules with variable frequencies
  • Worker attendance and time tracking
  • Quality assurance checklists
  • Even workload distribution across teams

How Formict helps

  • Balance workload and split equally optimization goals
  • Geofenced attendance with photo verification
  • Custom inspection and quality forms per site
  • Worker shift management with break scheduling

Field Service & Maintenance

Coordinate maintenance technicians across facilities. Handle scheduled preventive maintenance and reactive service requests.

Challenges

  • Mixed scheduled and reactive workorders
  • Skill requirements vary by equipment type
  • Parts and documentation requirements
  • SLA compliance with time-sensitive responses

How Formict helps

  • Hard and soft time windows with priority levels
  • Skill tags match technicians to equipment types
  • Custom forms for work orders and parts usage
  • Real-time status updates and push notifications

Don't see your industry?

Formict is configurable for any field operation. Talk to us about your use case.