Plumbing & Electrical Service Software
Dispatch licensed technicians to emergency and scheduled jobs with certification-aware routing, inspection forms, and offline-capable mobile app.
Emergency Dispatch Requiring Fast Re-routing
A burst pipe or electrical outage cannot wait for tomorrow's schedule. Emergency calls need immediate dispatch, but pulling a technician off their current route disrupts all remaining appointments. Manual re-routing by phone takes 15-30 minutes — time the customer with a flooded basement doesn't have.
Different Skill Certifications for Different Jobs
A licensed electrician cannot do plumbing work and vice versa. Master plumbers handle different jobs than journeymen. Dispatching the wrong certification to a job wastes a trip, delays the customer, and may violate licensing regulations.
Inspection Form Requirements for Permits
Plumbing rough-in inspections, electrical panel upgrades, and backflow preventer tests require permit-ready documentation with specific measurements, test results, photos, and licensed technician signatures. Missing documentation delays permits and holds up entire construction projects.
Variable Parts and Inventory Needs
Every job requires different parts — a kitchen faucet install needs different fittings than a water heater replacement. Technicians make multiple trips to supply houses because they didn't know what parts were needed until arriving at the job site.
Residential Customer Availability Windows
Homeowners take time off work to wait for the plumber or electrician. When technicians arrive outside the promised window — or don't show up at all — customer satisfaction drops sharply and negative reviews follow. Vague '8 AM to 5 PM' windows are no longer acceptable.
Multi-Visit Repair Workflows
Complex jobs often require multiple visits — initial diagnosis, parts ordering, return for repair, follow-up inspection. Tracking which jobs need return visits, scheduling them appropriately, and ensuring the same technician returns with the right parts is error-prone when managed manually.
Emergency Insertion with Route Re-optimization
Add emergency jobs with URGENT priority and re-run the optimizer. The solver evaluates all remaining scheduled stops and inserts the emergency at the optimal point, re-sequencing the rest of the route to minimize total disruption. Time windows on other jobs are preserved where possible.
Certification-Based Dispatch
Tag workers with specific certifications — licensed-electrician, master-plumber, journeyman-plumber, backflow-certified. Tag jobs with required certifications. The route optimizer and auto-assignment system only dispatch workers who hold every required tag, ensuring regulatory compliance and eliminating wasted trips.
Permit-Ready Inspection Forms
Build inspection forms matching permit requirements — pressure test readings, wire gauge measurements, photo documentation of rough-in work, and licensed technician signature. Forms are submitted from the mobile app with GPS coordinates and timestamps, ready for inspector review.
Offline Mobile App for Underground and Construction Sites
Plumbers work in crawl spaces, basements, and underground utility vaults. Electricians work inside steel-framed buildings. The mobile app works fully offline — form drafts persist locally, GPS tracking continues in the background, and all data syncs automatically when connectivity returns.
Automated Follow-Up Job Creation
Automations trigger follow-up jobs when a repair is completed. A diagnostic visit can automatically create a repair job with the findings attached. A repair completion can auto-generate a follow-up inspection. Multi-step workflows are handled without manual scheduling.
Precise Time Window Scheduling
Set 2-hour arrival windows on residential jobs (e.g., 10 AM-12 PM) instead of all-day windows. The optimizer plans routes that respect these tight windows, giving customers accurate arrival expectations. Push notifications alert customers when the technician is on the way.
Route Optimization
Solve multi-stop routes with time windows, capacities, skills, and cost goals in minutes.
Learn more →Team Management
Control access, roles, and onboarding for owners, admins, dispatchers, and workers.
Learn more →Custom Forms
Design mobile-ready forms for inspections, checklists, proof of service, and compliance.
Learn more →Mobile App
Give field workers an offline-first app for routes, jobs, check-ins, and form completion.
Learn more →Automations
Trigger operational actions automatically when jobs, forms, or statuses change.
Learn more →Job Management
Create, assign, track, and complete field jobs with a clear operational lifecycle.
Learn more →Ready to optimize your field operations?
Start with the free plan. No credit card required.